《一分鐘提高績效》探討提高績效的萬有引力

《一分鐘提高績效》探討提高績效的萬有引力

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暢銷書《一分鐘經理人》(The One-Minute Maneger)作者最新力作!

本書以有趣的商業寓言故事，說明在各種不同層級的單位中主管處理危機的方法。一般經理人在處理問題時總是直接一步跳至最終解決方法，然而很多時候卻未能因此真正解決問題，因為未能針對問題的根源尋求了解。書中在高科技公司擔任客服主管的主人翁，遇到了一個問題：他新到職的客服中心居然沒有生意。透過人力資源部門同事的協助，他順利解決了問題，並找出讓工作更加進步的GAPS方法!

G--做該做的事(Go for the SHOULDS)
A--分析現況(Analyze the IS)
P--確定原因(Pin Down the Causes)
S--選擇正確的解決之道(Select the Right Solutions) 　

作者簡介

肯恩•布蘭查特是《一分鐘經理人》的共同作者，及多本暢銷書作家，也是肯恩•布蘭查特公司心靈主管領袖，唐娜•羅賓森、吉姆•羅賓森，分別為芝加哥夥伴(Partners in Chicago)公司總裁及董事長，共同寫過數本書。

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